Store Policies & FAQ's
  • Payment Methods:    Paypal, and credit cards via paypal via this website.
  • Money orders or checks: Contact me  with a list of the items you wish to purchase and noting that you will be mailing your payment. Once I receive your message, your desired items will be removed from the website and held for 7 business days from the date of your email. After that, if your payment has not been received and to contact from you has been made, the items will be made available to the public once again.
    If paying via check or money order, they must be drawn from US Banks in US Dollars.  Make the Check or Money Order Payable To and Mailed To:
    Cynthia Alvarez
    PO Box 5585
    Bay Shore, NY 11706
    *** International Customers: Paypal ONLY.
  • Shipping info:   I ship world wide! Shipping is free worldwide via USPS 1st class mail with delivery confirmation.
    Everywhere else: $6.00 for entire purchase**
  • Order Processing:  If everything you order is from the "Beads" page or has an available quantity listed, your items will be shipped within 2-3 business days.  If you order an item from the gallery, that means that the item(s) you ordered have previously been sold and will be made to order just for you.  These items usually take about a week to ten days to be made and put into the mail for you. We all know things can get a little crazy sometimes.  However, I strive to get your purchase to you much faster than the week's time frame.
  • Returns:    Satisfaction is guaranteed.  Contact me for returns 7 days after you receive your purchase.  All orders can be tracked via USPS tracking to see their status or delivery date.
  • Quality Guarantee:    All my beads and jewelry are handcrafted in my Bay Shore, NY studio.  Glass beads go from the torch to a digitally controlled kiln to ensure stability and durability.  The holes are cleaned of residue and ready for you to create with. These are the benefits of buying artisan beads instead of mass-produced imports.  All other beads or miscalleneous art I create such as jewelry or clay beads are carefully made ensuring the utmost quality.
 
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F.A.Q's about
reproducing beads
Designs reproduced cannot be duplicated stroke by stroke. While the same glass brand, colors and techniques will be applied, minor variations in size, shape or color are a normal aspect of the lampworking process and should be expected. That's the way the cookie crumbles in lampworking.  That's also why it's so much fun taking beads out of the kiln in the morning!
   
ABC's of
Lampwork Lingo
Aventurine: Glass in which sparkly particles of copper have been suspended. Usually the base glass is copper-colored, but blue, green, and even purple goldstone is occasionally available
Bullseye: a manufacturer of soft (soda-lime) glass in the United States.
Dichroic glass: "Dichro." Glass with a metallic coating that causes it to appear to be two different colors, one in reflected light and one in transmitted light. Any type of glass can be coated with dichro.
Enamels: Fine powdered glass with concentrated color pigments.
Frit: small pieces of crushed glass. Can be anything from powder to chunks.
Spacers:  Small accent beads used to compliment larger beads or used as a "shim" to add length to a piece of jewelry. 
   
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